Frequently Asked Questions
Everything you need to know about R.A.D® performance gear.
How should I choose the right size for R.A.D® footwear?
Our footwear generally runs true to size. However, if you are between sizes or prefer a roomier fit for high-impact training, we recommend sizing up by half a size. Check our detailed size guide on each product page for specific measurements.
What is your return policy for performance apparel?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain accessories may be final sale.
How long does domestic shipping take?
Standard domestic shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your gear sooner for an upcoming event or competition.
Do you ship R.A.D® products internationally?
Yes, we ship to most countries worldwide. International delivery times vary by location, typically ranging from 7-14 business days. Customs duties and taxes are calculated at checkout for transparency.
How do I care for my training shoes to ensure longevity?
To maintain the integrity of the materials, we recommend hand cleaning with a damp cloth and mild detergent. Avoid machine washing or drying, as high heat can damage the technical midsole foam.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay to make your purchase more flexible.